Help centre
Multilingual Mechanical Keyboard Keycap FAQ
SIMPOCUBIC specialises in multilingual PBT keycap sets for French AZERTY, German QWERTZ, Russian Cyrillic, Arabic and other regional keyboard layouts. Find answers about ANSI and ISO coverage, MX-style switch compatibility, language options, shipping and returns.
Products & compatibility
What products does SIMPOCUBIC offer?
SIMPOCUBIC specialises in multilingual PBT keycap sets for mechanical keyboards, with French AZERTY, German QWERTZ, Russian Cyrillic, Arabic, Spanish, Japanese, Korean, Zhuyin and Cangjie legends. Selected sets also offer other regional languages. Our multilingual series includes keycaps for both ANSI and ISO layouts. We also offer English QWERTY MAO-profile keycaps with cat-ear details, English-only keycap designs, decorative artisan keycaps and wooden keyboards. Before ordering, check the selected product page for its layout, key sizes and package contents.
Do you sell French AZERTY keycaps?
Yes. SIMPOCUBIC offers AZERTY versions with French legends for mechanical keyboards. Our French AZERTY keycap sets support both ANSI and ISO layouts. Before ordering, check the selected product page for its coverage diagram and the key sizes your keyboard needs.
Do you sell German QWERTZ keycaps?
Yes. SIMPOCUBIC offers QWERTZ versions with German legends for mechanical keyboards. Our German QWERTZ keycap sets support both ANSI and ISO layouts. Before ordering, check the selected product page for its coverage diagram and the key sizes your keyboard needs.
Do you sell Russian Cyrillic keycaps?
Yes. SIMPOCUBIC offers Russian Cyrillic versions for mechanical keyboards. Our Russian Cyrillic keycap sets support both ANSI and ISO layouts. Before ordering, check the selected product page for its coverage diagram and the key sizes your keyboard needs.
Do you sell Arabic keycaps?
Yes. SIMPOCUBIC offers versions with Arabic legends for mechanical keyboards. Our Arabic keycap sets support both ANSI and ISO layouts. Before ordering, check the selected product page for its coverage diagram and the key sizes your keyboard needs.
Do you sell Spanish keycaps?
Yes. SIMPOCUBIC offers Spanish QWERTY legends for mechanical keyboards. Our Spanish-language keycap sets support both ANSI and ISO layouts. Before ordering, check the selected product page for its key coverage diagram and key sizes.
Do you sell Japanese keycaps?
Yes. SIMPOCUBIC offers Japanese Kana legends for mechanical keyboards. Our Japanese-language keycap sets support both ANSI and ISO layouts. Before ordering, check the selected product page for its key coverage diagram and key sizes.
Do you sell Korean keycaps?
Yes. SIMPOCUBIC offers Korean Hangul legends for mechanical keyboards. Our Korean-language keycap sets support both ANSI and ISO layouts. Before ordering, check the selected product page for its key coverage diagram and key sizes.
How do I choose the right language version?
Choose the version with the legends you need, such as French AZERTY or German QWERTZ. Then compare the product’s keycap coverage image with your keyboard’s Enter key, left Shift and bottom row.
See our keycap sets and ISO & ANSI guide for the keys included in each layout.
What other languages are available?
SIMPOCUBIC offers French AZERTY, German QWERTZ, Russian Cyrillic, Arabic, Spanish, Japanese, Korean, Zhuyin and Cangjie legends. Selected sets also offer other regional languages.
Shop Spanish keycaps, Shop Japanese Kana keycaps, Shop Korean Hangul keycaps, Shop Zhuyin (Bopomofo) keycaps and Shop Cangjie keycaps.
Should I choose MOA or Cherry profile?
Choose MOA if you prefer rounded key surfaces and a uniform profile across rows. Choose Cherry if you prefer a lower, sculpted profile with a different shape for each row. Profile describes the keycap’s shape; MX compatibility describes how it fits onto a switch.
Will changing language keycaps change what my keyboard types?
No. Keycaps change the printed legends and feel; what you type is controlled by your device’s input language or keyboard layout settings. Choose keycaps that match the input language and layout you use so the legends correspond to the characters you type. This makes keys easier to identify and everyday work more comfortable. Select the corresponding input language or keyboard layout in Windows, macOS or your device’s settings.
Do you offer shine-through keycaps?
Yes. SIMPOCUBIC offers shine-through PBT keycap sets, including selected multilingual versions. These keycaps let keyboard backlighting pass through the legends. Look for “Shine-through” in the product title and check the backlit photos of your chosen version. Brightness also depends on your keyboard’s LED position.
Do you offer artisan keycaps?
Yes. We offer decorative artisan keycaps for mechanical keyboards. Before ordering, check the selected product’s key size, switch compatibility and package contents. Browse our artisan keycap collection to explore the available designs.
What should I do if my artisan keycap’s cross-shaped socket is too tight?
For artisan keycaps supplied with these installation instructions, remove the keycap from the keyboard before heating. Use a hairdryer on its warm setting for about 15 seconds to soften it. Gently fit the keycap onto the switch immediately while it is still soft. Do not force it. Let it cool completely to room temperature so the material contracts and fits securely. If it is still difficult to install, contact support@simpocubic.com. Never use an open flame. Take care to avoid burns and material damage.
What do top-printed, side-printed and side engraving mean?
Top-printed means legends on the upper surface; side-printed or side engraving means legends on the front-facing side. Selected SIMPOCUBIC variants combine shine-through English side legends with French AZERTY, German QWERTZ or another local layout on top. This gives you two visual layout references, while the operating-system input language still controls which characters are typed.
Does a keycap set include a keyboard or switches?
No. Unless the product page states otherwise, sets contain only keycaps and the accessories listed in the package contents. Keyboards, switches and stabilisers are not included.
What is the difference between QWERTY, AZERTY, QWERTZ, ANSI and ISO?
QWERTY, AZERTY and QWERTZ describe the arrangement of letters and symbols. QWERTY is widely used internationally, AZERTY mainly in France and Belgium, and QWERTZ in Germany, Austria and parts of Central Europe. ANSI and ISO describe the physical shapes and positions of keys such as Enter and left Shift.
Do SIMPOCUBIC multilingual keycap sets support ANSI and ISO keyboards?
Yes. SIMPOCUBIC multilingual keycap sets include keycaps for both ANSI and ISO layouts. Before ordering, check the selected product page for the chosen version’s key coverage, sizes and compatibility details.
Will SIMPOCUBIC keycaps fit my keyboard?
Most sets fit mechanical keyboards with standard-height MX-style cross stems. Unless the product page states otherwise, they are not compatible with low-profile, laptop, membrane or scissor-switch keyboards. Compare the selected set’s coverage diagram with your keyboard’s Enter, left Shift, spacebar and bottom-row keys. For more help, read Before Ordering and our Keyboard & Keycap Compatibility guide.
Do you sell wooden keyboards, and how should I choose one?
Yes. SIMPOCUBIC offers wooden keyboards. Before ordering, check the selected model’s physical layout, connection type, switch type and package contents. The language version of a keycap set does not change the keyboard’s physical layout. If you need help, contact us with the product link and the layout you want to use.
Orders & delivery
What payment methods do you accept?
We accept PayPal and credit or debit cards from Visa, Mastercard, American Express, JCB and Discover. Shop Pay, Apple Pay and Google Pay are also available where supported. Local payment options include Bancontact in Belgium, iDEAL | Wero in the Netherlands and MB WAY in Portugal; these three local methods require payment in EUR. Available options vary by location, checkout currency, device and browser. Please refer to the payment methods shown at checkout. If you cannot see the method you want to use, contact support@simpocubic.com.
Do you ship to my country?
SIMPOCUBIC offers free standard shipping worldwide. Enter your delivery address at checkout to see the methods and estimates available for your order. Express is available for selected destinations. If no shipping method appears, contact support@simpocubic.com before ordering.
When will my order arrive?
Standard delivery to Europe, the Americas, Asia and Oceania is estimated at 8–12 business days from dispatch. Africa, some islands and certain other destinations may take longer. Express is available for selected destinations, with estimated delivery in 5–8 business days from dispatch. These delivery estimates start from the dispatch date and do not include order processing or production time before dispatch. For artisan keycaps, check the selected product page for any production time. Weekends, public holidays, customs clearance and carrier disruptions may extend these estimates.
How much does shipping cost?
SIMPOCUBIC offers free standard shipping worldwide.
Express is available for selected destinations and is charged by total shipment weight: €3.90 up to 500 g, €7.80 over 500 g up to 1 kg, then €3.90 for each additional 500 g, rounded up to the next 500 g. The final rate is shown at checkout.
Express is available for shipments up to 5 kg. Heavier orders can use free standard shipping.
Will I receive tracking information?
For tracked shipping methods, we email the tracking details to the address used for your order after dispatch. The first carrier scan may take a little time to appear.
What if tracking has not updated?
If there has been no new carrier tracking update for 6 consecutive days, contact us with your order number so we can open a lost-parcel investigation.
Can I change my delivery address after ordering?
Contact us through our contact page as soon as possible. We can only change the delivery address before order fulfilment begins.
Returns & support
Can I return an item?
You can request a voluntary standard return within 30 days after you, or a third party you designate other than the carrier, receive the last item. Artisan keycaps are excluded from this voluntary 30-day return policy. This exception does not affect any applicable statutory withdrawal rights or your statutory rights if an item is faulty, damaged or incorrect. If EU/EEA or UK statutory withdrawal rights apply to your purchase, you can give notice of withdrawal within 14 days without giving a reason or obtaining prior approval.
Before sending anything back, read our Refund policy and contact our customer support team for the return warehouse address. Once a standard return is approved, we issue the refund to the original payment method within 3 business days of approval. Your bank may take additional time to credit it. Any mandatory legal deadline takes precedence.
What if my item is faulty, damaged or incorrect?
Email support@simpocubic.com with your order number and clear photos. After reviewing the issue, we will agree with you on a suitable replacement, reshipment or refund. Your mandatory consumer rights remain unaffected.
How quickly does customer support reply?
Email support@simpocubic.com or use our contact page. We reply to customer support requests within 24 hours.
Related guides
Keyboard & Keycap Compatibility · Shipping & Delivery · Returns & Refunds